Syndigo implementation, managed services and support
Sitation is a Syndigo Silver Partner. We implement Syndigo’s product information management and content syndication platform, run it with managed services after launch, and extend it with Plezio software.
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What Syndigo does
Syndigo is an end-to-end platform that centralizes product data and streamlines syndication to retailers, distributors and marketplaces. It helps teams keep product content accurate and complete, distribute product information and digital assets to retail partners, and keep up with changing retailer requirements. Syndigo also runs a GS1-certified GDSN data pool; see our GDSN implementation services.
How Sitation helps
Strategic implementation
From data modeling to platform configuration, we align Syndigo with your specific goals.
Syndication and retailer requirements
We help you get product content ready for syndication so it meets the specific requirements of each retail partner.
Training
After implementation, we train your team to manage product data and syndication in Syndigo.
Continuous optimization
We keep refining your Syndigo setup so the system adapts as your business grows.
Syndigo implementation
How a Syndigo implementation runs, from discovery to go-live and a 30-day warranty period.
Discovery and planning
We start with your business needs and data challenges.
- Goals and success criteria agreed with stakeholders
- A review of your current product data and workflows
- An implementation roadmap for your objectives
Data preparation and modeling
We organize the product data at the heart of your Syndigo system.
- Data cleansing and enrichment for customers and retail partners
- Flexible data models for your catalog
- Scalable taxonomies and classification
Platform configuration
We configure Syndigo around your business processes.
- User roles and permissions
- Workflow automation for data management and syndication
- Integration with your ERP, DAM, e-commerce and other platforms
Syndication and channel activation
We get your product data ready for every sales channel.
- Data mapped to each retail partner's requirements
- Enhanced content syndication
- Test syndications to confirm data meets channel specifications
Training and enablement
Your team learns to manage and extend Syndigo with confidence.
- Training for the people who manage product data
- Best practices and guidance on Syndigo's features
Go-live and post-launch support
We support the launch and the weeks after it.
- Troubleshooting and optimization during launch
- A 30-day warranty period to fine-tune the system
- Recommendations for continuous improvement
Syndigo managed services
After launch, we keep your Syndigo platform, product data and retailer syndication accurate, compliant and current. Syndigo managed services are part of Sitation’s wider PIM managed services practice, from part of one specialist’s week to an entire team.
Platform health and performance
Proactive monitoring, regular health checks, system diagnostics and performance optimization.
Data quality and governance
Ongoing data audits for accurate, complete and current product data, with help refining governance rules and workflows.
Content syndication management
Retailer and marketplace compliance as channel specifications change, and quick updates when requirements or products change.
Integration management
Monitoring and maintenance of data flows between Syndigo and your ERP, DAM or e-commerce platforms, plus support for new integrations.
Continuous optimization
New Syndigo features rolled out, and workflows streamlined where there is room to improve.
Dedicated support and training
Priority support and ongoing training on Syndigo’s capabilities and best practices.
Syndigo integrations and add-ons
Plezio Portal for supplier data
Portal automates supplier collaboration, so you can collect, validate and organize supplier product information.
- Supplier uploads replace manual data entry
- Validation rules for complete data on the first submission
- One place to resolve discrepancies with suppliers
Plezio Fuse for integrations
Fuse connects Syndigo to the systems around it, with integrations built around your workflows.
- Connections to ERP, CRM, DAM and e-commerce platforms without custom code
- Product information kept in sync across platforms
- Integrations managed for you
Awards and honors
- Current
Syndigo Silver Partner
Sitation is a Silver Partner in the Syndigo partner program.
Questions about Syndigo services
What does a Syndigo implementation include?
Discovery and planning, data preparation and modeling, platform configuration and integrations, syndication and channel activation, training, and go-live support with a 30-day warranty period.
What support is there after go-live?
We help with troubleshooting and optimization during launch and through a 30-day warranty period. After that, [Syndigo managed services](#managed-services) can run day-to-day operations.
What do Syndigo managed services include?
Platform monitoring and performance, data quality and governance, retailer and marketplace syndication, integration management, continuous optimization, and priority support and training.
Can you keep our retailer content compliant?
Yes. We keep your product data in line with changing retailer and marketplace specifications and update content quickly when requirements or products change.
How can we collect product data from suppliers in Syndigo?
Plezio Portal lets suppliers upload product data directly, checks it against your validation rules and gives your team one place to resolve discrepancies.
Other Sitation partners
Discuss your Syndigo project
Tell us about your Syndigo plans or current setup, and we’ll recommend a practical next step.