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Managed Services Consultant

Job Category: Implementation Engineering
Job Type: Full Time
Job Location: United States
Work Site: Remote Hybrid

Sitation is seeking an experienced Managed Services Consultant to serve as a strategic advisor to our clients and spearhead management of product content syndication and digital merchandising programs. As a trusted advisor, you will identify client needs, align our service offerings to meet those needs, and provide expert guidance on integrating PIM and MDM platforms into their business operations.


  • Collaborate closely with clients to plan, prepare, and execute PIM and MDM platform projects.
  • Spearhead retail and e-commerce product syndication efforts, ensuring efficient and accurate distribution of product data across various online channels.
  • Perform SEO and content standards evaluations to optimize product visibility and customer engagement.
  • Oversee new item setup, ensuring all necessary product data is accurately captured and properly syndicated.
  • Audit product detail pages to validate content and digital assets are live on corresponding retailer/DTC sites and troubleshoot issues found during auditing process.
  • Elicit and document client requirements using a variety of methods, including interviews, document analysis, and business process mapping.
  • Coordinate with project teams and management to ensure alignment of projects and timelines.
  • Prepare and deliver weekly and monthly project reports to track success, highlighting key achievements and areas for improvement to client stakeholders.
  • Build and maintain strong relationships with clients in the PIM managed services industry, ensuring high levels of client satisfaction and retention.
  • Identify opportunities for upselling and cross-selling PIM managed services to existing clients, maximizing revenue generation.
  • Stay attuned to customer feedback and industry trends, sharing insights with our implementation teams.



  • 3+ years digital merchandising/PIM experience with exposure to varied projects and environments 
  • Experience in retail eCommerce and syndication preferred
  • Deep experience with Akeneo, Salsify, Syndigo or other PIM preferred
  • Ability to creatively explain and present complex concepts effectively to both technical and non-technical audiences
  • Strong relationship building, persuasive and negotiation skills
  • Bachelor’s degree or equivalent


  • This position is eligible for benefits and performance-based bonuses.
  • 100% Remote (Approx. 20% travel as needed)
  • Compensation commensurate with experience

 Sitation is an equal opportunity employer and is committed to workplace equality and a diverse, inclusive, and healthy professional environment.

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