Ryan Parmenter has over 15 years of experience in the technical realm, including refining support processes, developing ad-hoc apps, and creating interactive documentation. An undisputed “jack-of-all-trades,” he is also a novelist, a composer, a performer, and an oil painter of original characters. He loves the process of solving puzzles, and he brings this passion to resolving complex technical issues and improving customer relationships.

Ryan lived most of his life in metro Detroit, MI. He and his wife traveled in recent years, living in California (full-time in a motorhome at multiple resort destinations) and in Chattanooga, TN. They now live in Sylva, NC with their two cats.