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Platinum Solution Partner

Salsify managed services and platform support

Sitation’s Salsify managed services keep your Salsify platform, product data and retailer channels running well after launch. Our team handles platform monitoring, data management, retailer compliance, channel expansion and technical support, so your team can focus on growing the business.

Discuss Salsify managed services
Salsify
  • FirstSalsify Platinum Solution Partner
  • 200+Salsify implementations
  • GoldGS1 US Solution Partner

What every engagement includes

  • Platform health monitoring

    Proactive monitoring keeps your Salsify platform performing well.

  • Data management

    Ongoing imports, updates and quality checks keep product data accurate and consistent.

  • Retailer compliance

    Regular checks and adjustments keep your content in line with current retailer requirements.

  • Channel expansion

    We plan and configure new retailer and channel activations.

  • Technical support

    Fast, reliable help resolves platform issues and minimizes downtime.

  • Training and enablement

    Continued training keeps your team current on new Salsify features and practices.

Optional additions

For more complex programs, engagements can also include:

  • Enhanced content

    Dynamic templates created and optimized for richer product pages.

  • Reporting

    Custom reports on product performance across your channels.

  • Workflow automation

    Automation for repetitive tasks, saving time and reducing errors.

  • Digital asset management

    Assets organized and linked to the right product data.

  • Salsify feature optimization

    Guidance on advanced capabilities such as GDSN and PIM enhancements.

  • Custom integrations

    Integrations with DAM, ERP and e-commerce systems, built and maintained. See Salsify integrations and add-ons.

Sized to your program

Engagements range from part of one specialist’s week to an entire team, and change as your catalog and channels grow. Salsify managed services are part of Sitation’s wider managed services practice for PIM operations, taxonomy, syndication and reporting.

Salsify customer results

Questions about Salsify managed services

  • Can Sitation manage GDSN in Salsify?

    Yes. For Bush Brothers & Company, Sitation took over Salsify and GDSN management and centralized syndication across more than 100 retailer and trading partner destinations. Sitation is also a GS1 US Gold Solution Partner.

  • Do managed services include new retailers and channels?

    Yes. Channel expansion support is part of every engagement, with configuration for new retailer or channel activations.

  • How large is a managed services engagement?

    It depends on your catalog, channels and internal team. Engagements range from part of one specialist’s week to an entire team.

Discuss Salsify managed services

Tell us how your team runs Salsify today, and we’ll suggest the right level of support.

Contact us