While Sitation may be best known for success in Product Information Management (PIM) implementation, we also provide a number of other valuable business services. Our Managed Services segment offers solution driven opportunities, customizable to the needs of your organization.
Through discussion, discovery, and even previous implementation, Managed Services identifies the Sitation offerings most likely to optimize your success; leveraging the tools you have in place to help you win on the digital shelf.
Strategic Advisory and Digital Road map creation are service options that are aided by our company history. Being rooted in consultation means we have the resources and expertise to investigate and offer solutions for a broad range of business concerns, tech related and otherwise. Planning for long term success based on your company goals is a specialty of ours.
But what about right now? By completing a platform audit and health check, Sitation is able to assess just how well your current technology is serving you. The goal is to identify underutilized features and assist in maximizing the benefits of your ecommerce solutions.
A primary value of Sitation Managed Services is the personalized commitment you receive through dedicated account management. Offerings begin at 20 hours of monthly support with the option to add what you need. This is no help desk offering. You will find yourself getting your questions answered and tasks completed by experts who are already familiar with your goals.
Managed Services subscribers often engage with, but are not limited to the following:
- Administrative Services
- Workflow and Task Management
- Continuous Platform Enhancements
- Strategic Consulting
- Integration Services
- Analytics / Insights (if enabled)
- Data Modeling
- Data preparation / import
- Content review, creation, normalization, and enhancement
- Channel and Catalog Creation
- Training & Enablement
That list is intentionally broad, including a variety of services and solutions that can be adjusted to fit client needs. But, what concerns do they directly address?
Over the next several weeks, we will take a look at some of the common challenges Managed Services can help you resolve.
In the meantime, take a look at these 7 Great Reasons to Hire Sitation to Manage your Product Data